Premium Billing Analyst

15,500 + Benefits

The Position:

Cigna is a leading provider of group healthcare and wellbeing programmes for employees of multinational organisations. With our continuing global expansion we have an excellent opportunity for an enthusiastic, highly motivated and driven individual to join our Premium Billing team.

The Premium Billing Analyst is responsible for managing a portfolio of clients, ensuring that we understand what our clients invoicing needs are and the timely and accurate issuing of invoices.  With our drive to be customer centric a large part of the role is to ensure that we help our clients to understand what we have invoiced them as well as investigating any issues. 

Main Duties / Responsibilities:

  • Review and set up groups within our administration and billing system

  • Invoice clients in accordance with the agreed billing frequency

  • This may involve an element of creating manual invoices

  • Engage with clients to build relationships and educate

  • Investigate any queries with invoices, working across departments and IT if necessary

  • Provide reports on invoicing, commissions, credit control as required

  • Follow up and report on outstanding premiums in line with credit control procedures

  • Ensure accurate and timely settlement of commission due to brokers

  • Ensure all legal, compliance, and internal procedures are followed

  • Proactively manage workload to remain within turnaround times

  • Maintain accurate files for each client in respect of related products, coverage and contacts.

    Skills and Experience Required:

    Strong interpersonal skills with excellent written/verbal communication skills

    1-2 years invoicing/billing/administration experience preferred

    Educated Higher Grade standard (Mathematics and English) preferred

    PC literate - Solid knowledge of IT packages including Excel and Word

    Must have excellent numeric and analytic skills 

    Must have excellent problem solving abilities

    Ability to work under own initiative and organise, prioritise and manage own work load

    Attention to detail, with high level of accuracy

    Ability to work under pressure

    Customer focused with the ability to identify customer needs

Application Details

Closing date:

HR Team
1 Knowe Road
PA15 4RJ

Store this job