Reception And Hospitality Assistant

Edinburgh
úCompetitive

JOB DESCRIPTION

JOB TITLE: Front of House Office Management Assistant (OMA)

Based in Edinburgh                                                                                                                               

REPORTING TO:       

Site Manager

JOB PURPOSE:

This role will require you to work as a member of the Office Management team, helping achieve the team's objectives in providing an efficient and effective service to the Firm's clients, partners and staff. 

The Front of House OMA responsibilities include but are not limited to:

  • Delivering all aspects of reception and hospitality service to the highest possible standards, meeting agreed service levels and response times;

This is a role that is primarily geared to the provision of Front of House services.  There may be times when the successful candidate may be asked to help out to a basic degree in other areas of the Office Management team but comprehensive training would be given to ensure that the basic tasks could be performed if required.  The successful candidate will work 35 hours per week, between the hours of 7:30am and 6pm. The successful candidate may also be required to work until 8pm to support firm events.  The later shift will be at set dates throughout the year and will be on a rota basis and planned well in advance.  

CORE TASKS:

Front of House:

  • Welcoming visitors and clients to the premises, ensuring that Brodies sign-in procedures are followed;
  • Dealing with telephone calls promptly and efficiently;
  • Managing room and hospitality bookings, taxi bookings and parking;
  • Setting up meeting rooms in accordance with Brodies style;
  • Arranging hospitality and external catering;
  • Carrying out stock checks of catering supplies;

Assisting at client events.

ADDITIONAL TASKS:

Security

  • Be aware of Brodies’ information security policies, and protect information assets from unauthorised access, disclosure, modification, destruction or interference at all times.

General

  • The successful candidate will at times be required to assist colleagues with light mailroom and printroom duties.  Full training will be provided;
  • Distributing stationery & paper supplies to locations within the office when requested;
  • Regular emptying of all confidential waste bins;
  • Ensuring office entrance is well presented at all times;
  • Answering client’s requests/queries and providing best solutions;
  • Liaising with office contractors;
  • Assisting with desk set up and office moves;
  • Assisting with any ad hoc tasks which may arise in the office.

PERSON SPECIFICATION:

  • Presents a professional image and provides a high quality service to clients, internal customers and external suppliers;
  • Communicates in a confident, clear and concise manner;
  • Willing to be flexible and proactive;
  • Ability to deal with constantly changing priorities and deadlines;
  • Well organised and capable of working as an individual and as part of a team

SKILLS:

  • Prepared, organised & able to prioritise;
  • Excellent attention to detail;
  • Able to work efficiently and to strict timescales;
  • Proficient working with basic Microsoft applications, Outlook Word & Excel

Brodies is committed to equality, diversity & the creation of an inclusive work environment where no partner, employee, potential employee or job applicant receives less favourable treatment.  We value the skills, experience and perspective that a diverse and representative workforce offers us in terms of our ability to deliver top class legal services to our clients.

Application Details

Megan Anker

Reference No: BR585

Click here to apply

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