Customer Account Manager

21000.00 - 24000.00 per annum

Permanent Customer Account Manager based in Dundee. Salary 21,000 - 24,000 depending on experience

Your new company

A exciting and forward thinking Engineering company based in Dundee are looking for an experienced Customer Account Manager based in Dundee to join their team due to growth. Salary 21,000 - 24,000 depending on experience.

Your new role

You will ensure the efficient and effective management of customer orders and contracts and ensure that all customer requirements, promises and expectations are well managed and communicated to, and delivered by all departments and functions within the business. This will involve providing an assertive, professional, diligent and friendly interface with all customers and internal and external stakeholders. You will ensure all customer orders are processed from enquiry to delivery and invoice. You will pro-actively communicate with your customers to confirm order status, amendments and variations. You will manage all relevant processes and systems including order acknowledgement, order input recording, contract review, job launch, business plan update, job close and invoicing. You will proactively propose, initiate and co-develop new methodologies to improve overall service performance.

What you'll need to succeed

You will be an experienced Customer Account Manager with excellent customer service experience business to business. You will be a proactive, helpful and service orientated individual with excellent I.T skills. You will ideally be experienced within the Engineering or Manufacturing Sectors. You will be career driven, work well in a small team and have a 'can do' attitude. If you were fluent in German this would be a bonus but is not essential.

What you'll get in return

The opportunity to work for a Modern, forward thinking business with an excellent salary package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Application Details

Closing date:

Emma Clitherow

Reference No: 3165004

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