Mortgage Customer Support Advisor Glasgow Centre - 16,000

16,000 + monthly bonus

Are you a motivated and enthusiastic Customer Support Advisor?

Do you have experience handling phone calls professionally and processing paperwork accurately?

Would you like to work in a friendly, supportive team in Glasgow city centre on a full time, permanent basis?

Would you like to expand on your existing experience by gaining mortgage application processing experience and learn how to liaise with banks, applicants, lenders and solicitors on a daily basis over the phone?

HRC Recruitment are hiring on behalf of a Glasgow city centre based company who are looking to add a Mortgage Customer Support Advisor to their team. This role sits within a friendly and supportive team, working in a relaxed but high performing environment, where hard work is recognised and rewarded with monthly bonuses.

Are you who we’re looking for?

  • Experience handling inbound phone calls
  • Experience working within a mortgage/ financial service role is preferred but not essential
  • Strong communication skills
  • Strong processing/ administration skills
  • Ability to handle complex situation in a professional manner
  • Confident making outbound calls to confirm appointments
  • Strong attention to detail
  • Expectational prioritisation skills, with the ability to handle own case loads and see through to completion

What does the day to day look like?

  • Handling inbound calls to update customers on the status of their mortgage application
  • Making outbound calls to confirm appointments with mortgage advisors
  • Accurately updating important documentation to support mortgage applications
  • Updating inhouse systems in a timely manner

If you wish to apply for this position please forward your CV to Cheryl Stobo below.

HRC Recruitment acts as both an employment business and an employment agency.

Application Details

Closing date:

Cheryl Stobo
0141 375 1035
West Regent Street
G2 2QZ

Reference No: GLA/CS/19697

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