Fraud Analyst

Glasgow
22000- 25000

To support the business in all efforts to minimise Startline’s exposure to fraud at origination and during the in-life management of contracts.

Key Result Areas:

  • Complete 1st level fraud checks on:
    • First payment arrears / defaults,
    • Proofs received from Credit Decision / New Business,
    • Registered Keeper changes.
  • Support enhancement of Startline’s fraud policies and strategy.

Key Responsibilities:

Fraud

1.Undertake enhanced checks for:

  • High fraud risk credit proposals
  • First payment arrears / default cases
  • Financial Action Task Force matches
  • Registered Keeper amendments

2.Where relevant recommend enhancements to process and contribute to the development of the Startline Motor Finance fraud policy.

3.Ensure adherence to all CIFAS requirements. All requirements of CIFAS membership are detailed within the annual CIFAS Rulebook including:

  • Review of cases loaded.
  • Supporting population and submission of CIFAS reporting.

4.Complete monthly portfolio checks covering:

  • Sanctions.
  • CIFAS batch search.
  • Oversight

5.Support all staff fraud training through the development of training materials to ensure there is an awareness and a consistent approach to preventing and managing fraud.

6.Support the production of relevant Management information which captures key data and operational metrics for the Fraud function.

7.Maintain an awareness of general industry intelligence in respect of fraud risk. As a fraud subject matter expert support all areas of the business as required.

8.Liaise with relevant third parties aimed at:

  • Protecting Startline from fraud
  • Maximising recoveries

General

9.Provide internal and external customers with a professional and efficient service in an enthusiastic and knowledgeable manner at all times in order to maintain and develop business relationships.

10.Remain flexible and committed within a fast-paced environment, demonstrating an ability to handle multiple tasks with a proactive approach.

11.Ensure all information remains confidential, and information systems continue to be protected from unauthorised access, disruption and destruction.

Operating Hours:

35 hours per week

Monday to Friday

Flexibility is required at times to cover our trading hours:

Monday to Friday:   8am – 8pm

Saturday & Sunday: 9am – 6pm

Required Knowledge and Experience:

Business Experience

  • Previous experience and understanding of fraud risk within financial services (preferably asset based)
  • Awareness and understanding of prevailing regulatory and compliance requirements, to include, the Consumer Credit Act (CCA), the Consumer Credit Directive (CCD), DPA and TCF. 
  • Knowledge of Microsoft office.
  • Strong attention to detail with exposure to assessing key customer document.

Key Competencies

  • Strong communication skills.
  • Ability to work under pressure and ability to handle multiple tasks simultaneously.
  • Strong interpersonal and communication skills

Application Details

Closing date:
12-Feb-2018

Sara Copeland

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