Customer Service Advisor


We are keen to speak to individuals with a natural flair for customer services to discuss how this role can benefit you.

Whether you come from a Call Centre background, Hospitality, Retail or Sales this is an opportunity that should not be missed.

If you are looking to secure a long-term career with a professional brand that will give you exposure to the Insurance industry and allow you to develop then HRC Recruitment have a fantastic role available to you.

We are looking for confident, enthusiastic and flexible individuals looking to take up a permanent role as a Customer Service Advisor. This role will be based in Glasgow City Centre therefore is extremely accessible with many public transport links.

What duties can you expect?

  • Handle inbound telephone calls delivering the best possible outcome
  • Take complete ownership of calls resolving customer accounts
  • Amend policy details ensuring excellent attention to detail
  • Recording information accurately on company systems
  • Upselling on additional products
  • Build rapport with customers and colleagues
  • Consistently perform to meet set performance standards

What do you have to bring to be considered?

  • Customer service background
  • Strong customer focus
  • Fantastic listening skills
  • A loyal work history

The Package:

Your starting salary will be depending on experience and will sit between £17,000 - £20,000 per annum. This role comes with a bonus and pay progression scheme that will allow you to increase on top earnings and always strive to do your best.

Working Hours:

You will be flexible between the hours of 8am-8pm Monday-Friday, 9am-5pm Saturday and 9am-2pm Sunday.

If you are looking for a modern supportive environment, future career progression opportunity and to join a friendly and welcoming team then please apply below!

HR Consultancy acts as both an employment business and an employment agency.

To apply for this position please forward your CV using the ‘apply online’ link.

Job Types: Full-time, Permanent

Salary: £17,143.00 to £20,000.00 /year

Application Details

Kirsty Scott
0141 212 7785
58 West Regent Street
G2 2QZ

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