Senior CRM Consultant

Glasgow
40000.00 - 55000.00 per annum

Senior CRM Consultant - Dynamics CRM / 365


Do you have a track record in application consultancy and looking for a new challenge?

As part of a growing business you will play a key role in defining the enterprise vision and growing the practice through the successful delivery of Dynamics CRM / 365 projects.


Role responsibilities include:

* Conduct pre-sales meetings to ensure a comprehensive understanding of customer requirements and challenges as well as building and demonstrating solutions

* Configure Dynamics CRM / 365 solutions to fit client requirements

* Advise and assist customers with configuration tasks, data migration and testing

* Test customisations of Dynamics CRM / 365 system, coach client on processes and adjust to meet their needs

* Work closely with Project Manager to ensure smooth transition for customers and participate in go-live exercises to ensure migrated data is reconciled with legacy systems

* Maintain up to date knowledge of latest CRM technology and communicate with the wider team

* Ensure resources are in place to research any technical issues and find effective solutions for clients

What you'll bring:

* Strong understanding of CRM systems preferably Dynamics CRM / 365

* Experience implementing CRM for sales and customer service in areas such as account management, lead management, sales order processing, data reporting

* Knowledge of Power BI and SQL Server Reporting Services (SSRS)

* Understanding of reporting and data cleansing tools specifically for Dynamics CRM / 365

* Excellent communication skills with the ability to present, lead workshops and training sessions

This is an excellent opportunity for a Senior CRM Consultant to join a growing business, for more information please apply in the first instance.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Application Details

Closing date:
15-Feb-2018

Zoe MacMillan
0131 718 8047

Reference No: Req/467220

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